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|Minimum renter age is 21 years.
Must hold a valid Thai driving license / international driving license or a driving license from a renter’s country of residence (with an English translation).Must hold Passport/I.D. Card (Thai Residence only)
Must have valid credit card for deposit amount THB 10,000 (Hertz) / THB 5,000 (Thrifty) during car picked up. The deposit will be refunded when rental is completed.
All Valid document.
No charge is made for additional drivers, however, they must be nominated and have their names entered on the rental agreement at the time of rental.
Collision Damage Waiver (CDW):
included in rental rates for self-drive rentals, non - waiverable excess maximum of THB 10,000 will apply for all car groups in the event of damage to vehicle.
Super Collision Damage Waiver (SCDW):
In case of accident or damages was happened with a car, the amount of Non - waiverable excess will be reduced from THB 10,000 to ZERO Baht for all car groups that can be purchased at the time of rental as follows:
Vehicle Types SCDW Price / day (Inc VAT 7%)
**Remarks: Maximum THB 6,420 per rental
**Fixed excess amount of THB 30,000 will be applied in the event of total loss from accident.
is life and medical optional protection plan which provides coverage for our customers and passengers in our vehicle in case of accidental death, dismemberment, loss of sight or permanent disability and medical expenses at the time of rental. Liability and property damage are cover up to THB 1,000,000 per occurrence. It can be purchased at the time of rental for THB 160.50 per day (Included 7%VAT)
Theft Protection (TP) :
In the event that the rental vehicle is stolen, this insurance covers the renter, which relieves the renter of all responsibility for theft of the vehicle. Fixed excess amount of THB 0 (ZERO).
**Fixed excess amount of THB 30,000 will be applied in the event of theft to the rental vehicle. (In case of purchasing no Theft Protection insurance)
Tire Waiver (TW) :
Collision Damage Waiver(CDW) / Super Collision Damage Waiver(SCDW) does not cover damage to tire(s). It can be waived by optional of Tire Waiver (TW).
Due to the increased risk associated with driving environment. To avoid any cost related to either repairing or replacing tire on the vehicle, we are pleased to offer Tire Waiver (TW) as follows;
THB 30 per day for Economy and Compact and Mini Car
THB 40 per day for Intermediate
THB 70 per day for Standard and Full Size
**Remarks: Maximum THB 1,200 per rental
Delivery and collection services are on request basis and must be booked in advance. For delivery and collection services within a 15 km radius of a Hertz locations and done during service hours (08.30 – 17.00), the service is free (minimum 3 days rental). Beyond the 15 km radius of a Hertz location. Before and after office hours, a service fee is chargeable.
In case customers demand to collect or return cars in out of our office hours, for instance, before our hertz locations open or after close (Depend on each Hertz Locations), and demand to have our staff waiting at collection or return locations. Customer have to pay THB 1,000 (Excluding VAT) for an extra charge.
Hertz vehicle is rented out with full tank and must return the same, otherwise the renter will be charged for a refill upon return.
One Way Rental :
One Way Rental is valid for rentals of minimum 3 days with applicable fees. For rentals of more than 5 days, one way fees are waived (except for Sublicense locations at Nan, Phitsanulok and Mae-Sot).
Reservation/Minimum Rental/Early Return :
Minimum rental charge is for 24 hours. Additional hours will be calculated at ¼ of daily rate. In the event of early return, the charged amount will not be refunded.
Extension of Rental :
For extending your rental beyond the agreed date it is necessary to advise Hertz & Thrifty team minimum 2 days in advance. Additional days will be charged at prevailing counter rates.
Baby Seat :
Infant and toddler car seats are available for a fee and upon request at the time of reservation. THB 321 per day (Included VAT 7%) and up to maximum charge of THB 3,210 (Included VAT 7%)
Navigator are available for a fee and upon request at the time of reservation. THB 214 per day (Included VAT 7%) and up to maximum charge of THB 3,210 (Included VAT 7%)
- Fine THB 10,000 in case of smelly inside the car e.g. smoking, durians, stinky foods or Pets in the car is prohibited.
- Please keep your belongings before leaving car otherwise we will not responsible for any loss
- In case of loss and damage of sticker or key ring, we reserve the right to charge THB 100.
- In the event of the rental car has been partially flooded or driving a Rental Car through water and cause partially damage to the interior of the car (Car Floor Damage or 50% of the interior damage). The charged of THB 10,000 will be applied in all cases.(Whether the customer purchase SCDW or Not)
- In the event of the rental car has been totally flooded or driving the Rental car through water and cause totally damage to both engine and interior of the car. The charged of THB 30,000 will be applied in all cases. (Whether the customer purchase SCDW or Not)
Our goal is to provide Our customers with excellent services. We do business in many countries and We aim to comply with all privacy laws that apply to the data We collect and use. This policy is subject to compliance with local law. Where this policy provides a higher standard than local law, this policy will control how Hertz handles your Personal Data. By providing your Personal Data to Us, Our designated service providers, or other third parties as noted within this Policy, you consent to Our use and disclosure of your data for the operational and other purposes listed in this Policy.
The Hertz Corporation, and its specific rental business affiliates and subsidiaries (including Dollar, Thrifty, and Firefly brands and associate entities) are data controllers for purposes of this Policy. However, We also operate a network of licensees in provision of Our services worldwide and are affiliated to many other companies through ownership. As Our licensees, affiliates, and entrusted third-party vendors are independent companies, they are not owned or controlled by Us and are not covered by this policy. We are not responsible for the privacy practices of Our licensees, and other third parties with whom you may transact.
This Policy covers the information We collect about you in connection with Our vehicle rental businesses, which does, or can be used to identify you as an individual (“Personal Data”). It does not apply to information that cannot reasonably identify you as an individual. For example, but without limitation, aggregated anonymous data, computer operating systems, aggregated preferences, vehicle identification numbers, etc. are not Personal Data.
Our websites are not directed to individuals under the age of 13, and We do not knowingly obtain Personal Data from such individuals.
We, both directly and through Our service providers, business partners, discount sponsors, licensees, advertisers, and booking channel providers, collect Personal Data that you provide on Our websites, on third-party websites, on applications, and offline in connection with any inquiries, reservations, rentals, purchases, or services. Information collected about your use of Our websites, applications, or other websites may be combined with personal or other information about you from other online or offline sources. We also will collect Personal Data across all the devices you use to access websites or applications of Us and Our designated service providers.
Providing your Personal Data to Us may be required due to a legal obligation which could be a statutory or contractual obligation, may be on a voluntary basis or may be necessary for us to enter into the contract with you, depending on the purposes for which we collect and use your Personal Data as set out in this Privacy Statement. However, if you do not provide your Personal Data to Us this may result in disadvantages to you, e.g. we may not be able to provide certain products or services to you. However, unless otherwise stated, not providing your Personal Data will not result in legal consequence for you.
|Personal Information||Technological Information||Rental Information|
Date and place of birth,
Driver’s license or other ID photograph,
Credit score and history,
Mobile device identifiers;
The state or country from which you accessed Our websites;
The specific webpages visited;
The date and the time of a visit;
The websites you visited immediately before and after visiting Our websites;
The number of links and specific links you click within Our websites;
The functions you use on Our websites;
Any reservations, updates, purchases, or other transactions through Our websites;
The data you view or download from Our websites; and
The number of times you view any particular advertisements
|Payment card information,
Video of you and interaction with Us,
Membership organization number,
Frequent flyer number,
Employee ID number,
Employer name and contact information,
Rental or purchase location,
Geographical areas visited,
Preferences and usage information,
Purchase prices and details,
Data related to claims
|On LineOff Line||Our websites;|
Our mobile “apps”;
Our official third-party social network pages;
Your computer’s web browser;
Third-party social networks;
|Calls to or from Our reservation, customer service, emergency road-side assistance, customer contact or member care centers;
Interaction with Our various licensees, affiliates, and subsidiaries, including car sales and other businesses;
In-person at rental locations;
In-vehicle or in-equipment technology or through other telematic devices;
When you join Our membership programs;
In connection with a reservation (even an abandoned or interrupted reservation);
A rental of a vehicle or equipment, or your purchase of a vehicle or equipment;
Reservations you make with Us through licensees, travel agents or brokers, online or in-person;
Transactions you complete with Us, Our licensees, and agents including options you take, charges you incur and any incidents or accidents that may occur;
CDP Sponsors or sponsors of promotion codes, affiliation, or special discount codes;
Consumer reporting agencies;
And other companies that have business relationships with Us, such as Our licensees, affiliates and business partners, including airlines, hotels, and insurance companies.
Claims Management service providers (either affiliated directly with Us, or operated by a third-party)
E.U. – U.S. PRIVACY SHIELD FRAMEWORK: The Hertz Corporation and its subsidiaries in the U.S. (individually and collectively, the "Company") participates in the EU-U.S. Privacy Shield Framework (the "Framework"). Company's participation in the Framework applies to Personal Data received in the United States from the European Union ("EU"). We are committed to subjecting such EU Personal Data to the Framework to the extent that We have received it in reliance on the Framework, including its Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. To learn more about the Framework, visit the U.S. Department of Commerce's Privacy Shield List at https://www.privacyshield.gov/list.
Where We transfer your Personal Data outside of the European Economic Area other than to Hertz Corporation and its subsidiaries in the US which participate or any other organization in the US which participates in the Framework, or to a country which is not covered by an adequacy decision from the European Commission We implement standard contractual clauses. You can request a copy of these standard contractual clauses by contacting us as set out in "Contact Us" below.
For a list of participating subsidiaries, please click here.
Many browsers are set to accept cookies by default. You may be able to set your browser to disable cookies, or alert you when cookies are being sent. Many mobile devices allow you to disable the ability for geo-location information to be collected from your mobile device. The help function on most browsers and mobile devices contains instructions on how to set your browser to notify you before accepting cookies, disable cookies, or disable the collection of geo-location data.
You need to set each browser, on each device you use to view websites. If you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of Our websites or other websites will not function properly, and the advertising you receive when you visit Our websites or other websites may not be tailored to your interests. We may not respond to a web browser’s “do not track” signal, or other mechanism that indicates a request to disable online tracking of individuals who use or visit Our websites.
We adhere to the Self-Regulatory Principles for Online Behavioral Advertising. To "opt out" of advertising cookies placed by the Network Advertising Initiative's ("NAI") online behavioral advertising member networks, and thereby limit the tracking of your online activity and the targeted advertising you receive, please click here.
To opt out of advertising cookies for Your Online Choices if you are based in the EU, please click here.
Our designated service providers assist Us with advertisement display functions and related analytics for Our websites. To view information or opt out of Google Analytics for Display Advertising, please click here. Note that even if you exercise choice for targeted advertising, you will still receive general online advertising. Information regarding you and any interactions with Us may be collected and utilized to provide you with targeted advertising on the web.
In addition to the options provided by your mobile operating systems, you may opt out of the collection of information on mobile apps as follows:
If you are unable to satisfactorily resolve your concerns with us, you may contact the FTC with your concerns.
If you are an EU resident and you have an unresolved concern about Personal Data that We or the FTC have not addressed satisfactorily, We have committed to cooperate with the panel established by the EU Data Protection Authorities to serve as Our independent dispute resolution body for the Framework.
In addition, under certain conditions, more fully described on the Privacy Shield website, EU data subjects may invoke binding arbitration for non-monetary issues when other dispute resolution procedures have been exhausted.
Please contact Us by emailing email@example.com, or for EU residents - firstname.lastname@example.org or writing to the address below if you have any questions, wish to exercise your rights of access, or seek other assistance as described above.
The Hertz Corporation
8501 Williams Rd.
Estero, FL 33928
We do business in many countries and aim to comply with the privacy laws applicable to the Personal Data we collect and use.